Purchases that qualify for a refund must be requested before 30 days of original purchase date for a full refund, less shipping costs. After 30 days the refund can only be issued in the form of a Gift Card. Note: Situations may vary for these circumstances. Product must be sealed, unused, and in same condition as received.
If a refund is needed, it must be requested via email. Please include order number and full name. We will review and respond with instructions on the return within 48 hours. All product is factory sealed where applicable. We cannot guarantee product without nicks, scrapes, small holes, or small tears in plastic wrapping, or small dents on collection and booster boxes.
Preordered products do not qualify for refunds.
If you have any questions, feel free to contact us:
Esteban Fuentes (Steven)
13370 Branchview Ln Suite #120
Farmers Branch, TX 75234
Hours of Operation: